Privacy Policy

Effective Date: August 25, 2025
Last Updated: August 25, 2025

1. Introduction

Welcome to Greetvine ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital greeting card platform, including our website, mobile applications, and related services (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

  • Name (first and last name)
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through third-party providers)
  • Profile information and preferences
  • Content you create, upload, or share through the Service

2.2 Automatically Collected Information

When you access our Service, we may automatically collect certain information about your device and usage patterns:

  • IP address and general location information
  • Browser type and version
  • Device information (type, operating system, unique device identifiers)
  • Usage data (pages visited, time spent, features used)
  • Referring website or application
  • Log files and analytics data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can control cookie settings through your browser preferences.

3. How We Use Your Information

3.1 Primary Uses

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Service
  • To process transactions and fulfill orders
  • To create and manage your account
  • To communicate with you about your account and our services
  • To provide customer support and respond to inquiries
  • To personalize your experience and deliver relevant content
  • To analyze usage patterns and improve our platform

3.2 Marketing Communications

With your consent, we may use your information to send you promotional materials, newsletters, and other marketing communications about our products and services. You can opt out of these communications at any time.

3.3 Legal and Safety

We may use your information to comply with legal obligations, protect our rights and interests, prevent fraud, and ensure the safety and security of our users and Service.

4. How We Share Your Information

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, processing payments, delivering orders, providing analytics, or conducting business operations on our behalf.

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law, in response to valid requests by public authorities, or when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.

4.4 Social Features

When you use our social features, certain information (such as your profile, cards you've shared, and public interactions) may be visible to other users according to your privacy settings.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through certified providers
  • Regular monitoring and incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

6.1 Access and Control

You have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your information
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

6.2 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information.

6.3 European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including those listed above and the right to lodge a complaint with a supervisory authority.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure that any such transfers comply with applicable data protection regulations and implement appropriate safeguards to protect your information.

9. Children's Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice such as email notification.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us at:

Greetvine Privacy Team
Email: privacy@greetvine.com
Address: [Company Address]
Website: https://greetvine.com

13. Consent

By using our Service, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our Service.